Privacy Policy

Effective date: September 8, 2026

Official Geek Bar (“Official Geek Bar,” “we,” “us,” or “our”) operates the website officialgeekbar.org (the “Website”). This Privacy Policy explains how we collect, use, disclose, retain, and protect personal information when you visit or use the Website, create an account, contact us, subscribe to communications, or purchase products from us.

This policy applies only to information collected through officialgeekbar.org and does not apply to third-party websites, services, retailers, or platforms that may link to or from the Website.

Data Controller and Contact

For purposes of applicable privacy laws, the data controller responsible for personal information processed through the Website is:

Official Geek Bar
California, United States
Email: sales@officialgeekbar.org

For privacy questions, requests to access, correct, delete, or otherwise exercise rights concerning your personal information, contact us at sales@officialgeekbar.org.

The Website’s contact page identifies Official Geek Bar’s contact address as California, USA, and lists sales@officialgeekbar.org for customer and wholesale communications.

Information We Collect

We may collect the following categories of personal information, depending on how you interact with the Website:

Category	Examples	Why We Collect It
Contact information	Name, email address, telephone number, shipping address, billing address	To communicate with you, process orders, provide support, and deliver products
Account information	Username, password, account preferences, order history	To create and manage customer accounts and facilitate future purchases
Transaction information	Products ordered, order value, transaction date, delivery status, refund information	To process and administer purchases, returns, customer service, accounting, and fraud prevention
Payment-related information	Payment method details and payment confirmation information	To enable secure checkout; payment-card data is generally processed by our payment processor rather than stored by us
Communications	Messages, inquiries, reviews, survey responses, and customer-service records	To respond to you, improve our service, and maintain support records
Device and usage data	IP address, browser type, device identifiers, pages viewed, referring URLs, approximate location inferred from IP, and interaction data	To operate, secure, troubleshoot, analyze, and improve the Website
Marketing preferences	Newsletter subscription status, email preferences, and opt-out requests	To send requested marketing communications and honor your choices
Age-verification information	Confirmation that you meet the required legal age, and information submitted through age-gating or verification tools where used	To prevent underage access and comply with laws applicable to nicotine-containing products

We collect information directly from you when you place an order, register for an account, submit a contact form, subscribe to marketing emails, or otherwise communicate with us. We also collect certain technical information automatically through cookies and similar technologies.

How We Use Information

We use personal information only where we have a legitimate purpose and, where required, a lawful basis to do so. Our uses include:

Processing, confirming, fulfilling, shipping, and supporting orders.
Managing user accounts and authenticating account access.
Responding to inquiries, complaints, warranty requests, wholesale inquiries, and customer-service communications.
Verifying or helping verify age eligibility before allowing access to age-restricted products or services.
Sending transactional communications, such as order confirmations, shipping updates, security notices, and account notices.
Sending promotional emails, newsletters, product updates, or offers when permitted by law and subject to your marketing choices.
Detecting, investigating, and preventing fraud, misuse, illegal activity, unauthorized transactions, and security incidents.
Maintaining internal business, accounting, tax, legal, audit, and recordkeeping obligations.
Analyzing Website performance, visitor activity, and marketing effectiveness.
Improving our products, services, Website functionality, customer experience, and security.
Enforcing our terms, policies, and legal rights.

You may opt out of promotional email messages by using the unsubscribe link in a marketing email or by contacting us at sales@officialgeekbar.org. You may still receive non-promotional communications that are necessary to process orders, maintain your account, or provide services you request.

Cookies and Analytics

We use cookies, pixels, tags, and similar technologies to operate the Website, remember preferences, protect against fraud, measure performance, and understand how visitors use our services.

Cookies may be:

Strictly necessary cookies, which support core Website functions such as cart functionality, account login, security, and checkout.
Preference cookies, which remember choices such as language, region, or other Website settings.
Analytics cookies, which help us understand visits, traffic sources, pages viewed, and Website performance.
Marketing cookies, which may help measure advertising effectiveness or deliver more relevant advertising where used.

The Website’s existing policy states that it uses Google Analytics tracking code and that Google uses cookies to help analyze site traffic. Google Analytics may collect information such as IP address, browser and device information, pages visited, referring pages, approximate geographic information, and interaction data. We use this information in aggregated or otherwise non-directly identifying form to understand Website usage and improve our services

You can manage cookies through your browser settings. Disabling cookies may affect certain Website features, including shopping-cart, account, and checkout functionality. Where required by applicable law, we will obtain consent before placing non-essential cookies and provide options to withdraw or modify that consent.

Payment Processing

Payments made through the Website are processed by third-party payment processors selected for checkout. We do not intentionally store full payment-card numbers, card security codes, or other sensitive card-authentication data on our own systems.

When you pay for an order, the payment processor may collect and process your name, billing address, payment-card or other payment-method details, transaction amount, device information, and fraud-prevention information. That processor handles this information under its own privacy policy and contractual obligations.

We may receive limited transaction information from the processor, such as payment status, payment method type, transaction identifier, and fraud-review results, to fulfill the order, administer refunds, prevent fraud, and maintain business records.

We do not sell personal information in exchange for money. We may share personal information only as reasonably necessary for the purposes described in this Privacy Policy, including with:

Service providers that support hosting, Website operation, order fulfillment, shipping, customer support, email delivery, fraud prevention, security, analytics, and professional services.
Payment processors that process payments and help prevent fraudulent transactions.
Shipping and fulfillment partners that prepare and deliver orders.
Analytics and advertising providers where enabled and subject to applicable consent requirements.
Business advisers such as legal, tax, accounting, insurance, and audit providers.
Government authorities, law enforcement, courts, or regulators when disclosure is required by law or reasonably necessary to protect rights, safety, security, or property.
Successors in a business transaction, such as a merger, acquisition, financing, restructuring, sale of assets, or bankruptcy, subject to applicable legal protections.

We do not permit service providers to use personal information for their own independent purposes except where legally permitted and disclosed in their own applicable policies.

Data Retention

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including to fulfill orders, provide support, maintain records, comply with tax, accounting, regulatory, and legal obligations, resolve disputes, enforce agreements, and prevent fraud.

Retention periods depend on the type of information and the reason it was collected. For example:

Order, billing, shipping, and transaction records may be retained for the period required by applicable tax, accounting, payment, and legal requirements.
Account information is generally retained while your account remains active and for a reasonable period afterward, unless longer retention is required or permitted by law.
Customer-service communications may be retained as needed to resolve an inquiry, maintain service records, and protect legal interests.
Analytics information may be retained according to the settings of the applicable analytics provider and our internal business needs.
Marketing information is retained until you unsubscribe, request deletion, or we no longer have a legitimate business reason to use it.

When information is no longer required, we will delete, anonymize, deidentify, or securely isolate it, unless retention is necessary for backups, legal obligations, dispute resolution, fraud prevention, or other lawful purposes. The Website’s current policy similarly states that information is retained while there is an ongoing legitimate business need and then deleted, deidentified, anonymized, or securely isolated where deletion is not immediately possible

Your Privacy Rights

Depending on where you live and applicable law, you may have the right to:

Request access to personal information we hold about you.
Request correction of inaccurate or incomplete personal information.
Request deletion of personal information, subject to legal and operational exceptions.
Request information about how we collect, use, and disclose personal information.
Object to or restrict certain processing of personal information.
Withdraw consent where processing is based on consent.
Request portability of certain personal information.
Opt out of marketing communications at any time.
Opt out of certain targeted advertising, profiling, or sharing of personal information where applicable law provides such rights.
Appeal a decision regarding a privacy request where applicable law requires an appeals process.

To make a privacy request, email sales@officialgeekbar.org with the subject line “Privacy Request.” Please describe your request clearly and provide enough information for us to verify your identity and locate the relevant records. We may request additional information solely to verify your identity and protect your information from unauthorized disclosure.

If you are authorized to make a request for another person, we may require proof of authorization and identity verification before acting on the request.

California Privacy Notice

If you are a California resident, California law may provide additional rights regarding your personal information, including rights to know, access, correct, delete, and limit certain uses of sensitive personal information, subject to statutory exceptions.

In the preceding 12 months, we may have collected the categories of information described in the “Information We Collect” section. We use and disclose those categories for the business and commercial purposes described in this policy, including order fulfillment, account administration, payment processing, customer support, analytics, security, legal compliance, and marketing where permitted.

We do not knowingly sell or share the personal information of consumers under 21 years of age for cross-context behavioral advertising. If we engage in processing that constitutes “sharing” or “targeted advertising” under applicable law, we will provide legally required notices and opt-out mechanisms.

California residents may submit requests by emailing sales@officialgeekbar.org. We will not discriminate against you for exercising applicable privacy rights.

Age Requirements

The Website and its products are intended solely for adults who are at least 21 years old, or older if the minimum legal age in your jurisdiction is higher. You may not use the Website, create an account, submit personal information, or purchase products if you are under 21.

We do not knowingly collect personal information from individuals under 21. If we learn that we have collected personal information from a person under 21, we will take reasonable steps to delete it. If you believe that a person under 21 has provided us with personal information, contact us immediately at sales@officialgeekbar.org.

This age restriction is consistent with the Website’s stated prohibition on sales and use by individuals under 21

Security

We use reasonable administrative, technical, and organizational measures designed to protect personal information from unauthorized access, loss, misuse, alteration, or disclosure. However, no Internet transmission, electronic storage system, or security practice is completely secure. You should use appropriate care when transmitting information online and protect your account credentials.

If we become aware of a security incident involving personal information, we will take steps required by applicable law, including providing notice when legally required.

International Transfers

The Website is operated from and intended for customers in the United States, with operations and service providers that may process information in the United States or other countries. These countries may have privacy laws that differ from the laws where you live.

By using the Website or providing information to us, you understand that your information may be transferred to, stored in, and processed in the United States and other jurisdictions where we or our service providers operate, subject to appropriate safeguards where required by law.

Third-Party Links

The Website may contain links to third-party websites, payment services, social-media platforms, retailers, or other online services. We do not control those services and are not responsible for their privacy practices, content, or security. Review the privacy policy of each third-party service before providing personal information. The existing Website policy also notes that linked sites operate independently and may maintain their own privacy notices

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, products, legal requirements, or other operational needs. When we make changes, we will post the revised policy on this page and update the effective date above. If a change is material, we may provide additional notice where required by law.

Your continued use of officialgeekbar.org after the effective date of an updated Privacy Policy is subject to the revised policy, to the extent permitted by law.

Contact Us

For questions, concerns, or privacy requests, contact: